FAQ

📌 ProCore™️ — Frequently Asked Questions (FAQ)

 1.⁠ ⁠What is ProCore™️?

ProCore™️ is a premium fitness & lifestyle brand offering high-quality gym gear designed for performance, durability, and convenience. Our products are built to make your workouts smoother, smarter, and stress-free.

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 2.⁠ ⁠Where do you ship?

We offer worldwide shipping including:
• USA
• UK
• UAE
• Canada
• Australia
• India
• EU countries

If your country is not listed at checkout, contact our support team and we will help you.

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 3.⁠ ⁠How long does delivery take?

Delivery time depends on your country:

International Orders (US, UK, UAE, etc.)

📦 8–15 business days

India Orders

📦 4–7 business days

We send tracking details via email/SMS once your order is shipped.

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 4.⁠ ⁠What payment methods do you accept?

We accept:
• Credit/Debit Cards
• PayPal
• Razorpay (India)
• UPI (India)



All payments are 100% secure and encrypted.

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 5.⁠ ⁠How do I track my order?

Once your order is shipped, you will receive a tracking link via email.
You can also track your order anytime through our website’s “Track Your Order” page.

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 6.⁠ ⁠Can I cancel my order?

You can cancel your order within 6 hours of placing it.
After the product is processed for shipping, cancellation is not possible.

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 7.⁠ ⁠What is your return policy?

We offer a 7-day return/replacement for defective or damaged products.

To be eligible:
• Item must be unused
• Must be in original packaging
• Provide unboxing video as proof

If you receive a defective item, we will replace it for free.

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 8.⁠ ⁠How do refunds work?

Refunds are issued to your original payment method within 3–7 business days after we receive the returned product and inspect it.

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 9.⁠ ⁠Do you offer Cash on Delivery (COD)?

COD is available only in India (selected regions).

International orders require prepaid payment.

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10.⁠ ⁠Are your products original?

Yes — every product is ProCore™️ certified, quality-checked, and tested for durability.

We do not sell cheap or low-grade products.

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11.⁠ ⁠Do you offer discounts or coupons?

Yes! Follow our Instagram page @procore.essentials for:
• Flash sales
• Limited-time coupon codes
• Creator/affiliate offers

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12.⁠ ⁠How can I contact support?

You can reach us anytime through:

🕒 Support hours: 24/7