FAQ
📌 ProCore™️ — Frequently Asked Questions (FAQ)
1. What is ProCore™️?
ProCore™️ is a premium fitness & lifestyle brand offering high-quality gym gear designed for performance, durability, and convenience. Our products are built to make your workouts smoother, smarter, and stress-free.
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2. Where do you ship?
We offer worldwide shipping including:
• USA
• UK
• UAE
• Canada
• Australia
• India
• EU countries
If your country is not listed at checkout, contact our support team and we will help you.
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3. How long does delivery take?
Delivery time depends on your country:
International Orders (US, UK, UAE, etc.)
📦5-10days
Indian Orders
📦 14-21 business days
We send tracking details via email/SMS once your order is shipped.
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4. What payment methods do you accept?
We accept:
• Credit/Debit Cards
• PayPal
• Razorpay (India)
• UPI (India)
All payments are 100% secure and encrypted.
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5. How do I track my order?
Once your order is shipped, you will receive a tracking link via email.
You can also track your order anytime through our website’s “Track Your Order” page.
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6. Can I cancel my order?
You can cancel your order within 6 hours of placing it.
After the product is processed for shipping, cancellation is not possible.
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7. What is your return policy?
We offer a 7-day return/replacement for defective or damaged products.
To be eligible:
• Item must be unused
• Must be in original packaging
• Provide unboxing video as proof
If you receive a defective item, we will replace it for free.
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8. How do refunds work?
Refunds are issued to your original payment method within 3–7 business days after we receive the returned product and inspect it.
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9. Are your products original?
Yes — every product is ProCore™️ certified, quality-checked, and tested for durability.
We do not sell cheap or low-grade products.
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10. Do you offer discounts or coupons?
Yes! Follow our Instagram page @procore.essentials for:
• Flash sales
• Limited-time coupon codes
• Creator/affiliate offers
🕒 Support hours: 24/7